The Lotter | One of the First to Launch and Rank
- Payment options : Credit and debit cards, and e-wallets
- Available languages : EN, RU, DE, SE, FR, ES, PT, IT, CN, JP, PO, RO, HU, NL, CZ
- Customer support: Toll-free over the phone for different countries, live chat, and email
- Trustpilot score: Excellent
- Number of lotteries: 54
- Mobile app: iOS and Android
- Ticket Scan: Yes
The Lotter is not only a leader among all other online lottery sites that are providing access to global lotteries, but one of the first established (2002), and so longest-running. Over the years it has shown stability and reliability as no other has. The site used to be operated from Belize by The Lotter Enterprises Ltd, but since 2015 it is operated from Malta by Lotto Direct Ltd.
With new lottery brands launching regularly, it is getting a run for its money. And still, it remains the safest bet for new players who want to play the lottery online. They have an impeccable record and a long list of big winners to show for – something only a few others have. The Lotter appeared on several news items across the web in regards to big winners taking home prizes bigger than $1,000,000. Most notable winners showed up to personally claim a Florida Lotto prize of $30,000,000! The site prides itself on paying out more than $80,000,000 in jackpots and prizes, a remarkable figure. If you need some motivation, read these success stories of online lottery winners.
The brand provided its services in 13 languages and accepts 5 currencies, so you will most likely find yourself welcome when you register for The Lotter.
The Lotter is completely free of commissions, service providers and uses its own platform, this is a huge advantage as each feature, bug fix, or upgrade, has a quick time to market – The Lotter prioritizes development by its players’ needs. And that, in turn, meets the business needs.
We find at Thelotter.com one of the biggest selections of lotteries online. You will have access and be able to buy tickets for 51 lotteries around the world with the biggest jackpots, with syndicates and bundles for more winning options and better odds.
There are many review elements that can be taken to consideration, not all are included, but those with the biggest value and weight to making a choice of whether to complete a purchase with the operator or not. These are the ones The Lotter will be reviewed by:
- SECURITY – Does The Lotter meet today’s web security standards? What efforts does The Lotter make to protect its players’ private details and information?
- PRODUCTS – What products does The Lotter have on its “shelf” for players to pick from? How well do they perform?
- FEATURES – What features does The Lotter offer its players? How do they contribute to the overall user’s experience?
- PLATFORMS – How does The Lotter’s experience carry across the many screen sizes and platforms its players are migrating between throughout the day?
- PROMOTIONS – What incentives does The Looter offer it’s players? purchase bonuses, bring-a-friend, loyalty program, and VIP points.
- SUPPORT – How can a player get hold of The Lotter in case of something going wrong? What are The Lotter’s response time and availability?
This review aspect is of the highest importance and should be a deal-breaker for any potential lottery player. It measures the relevancy of tools and services The Lottery makes use of in order to keep all data transactions between the player’s computer or mobile device and it’s servers. Failure to pass this test makes all other review aspects irrelevant. It is a sign of trustworthiness and good intent.
Fortunately, but unsurprisingly, The Lotter passes this section of the review easily.
Using a service for checking SSL by SSL Shopper it seems The Lotter has a valid SSL certificate by GeoTrust, this means the connection between its players’ browser and its servers is encrypted. This encryption protects both sides from having their data stolen and misused. Visitors to the site can instantly see it is secured as there’s a lock icon to the left of the site’s URL in the browser’s address bar.
There are numerous companies that track sites for any suspicious or potentially mischief behaviours and practices. For this review most known and a few less known were taken to account.
- Google Safebrowsing approved – Google daily review pages by the billions for potential hazards. The Lotter’s domain was found not dangerous
- Norton Safe Web – Symantec’s service found 0 threats with The Lotter
- SiteAdvisor – McAfee’s service didn’t find any significant security issues and set its status to safe
- Other services The Lotter was cleared on Phish Tank, SpamHaus, BitDefender, Sophos, ESET
You can see the results on Virus Total – zero detections by 72 different engines.
While encryption is a technical aspect – a company can purchase over the phone a security certificate, and have its site tightly secured within hours – a reputation has to do with the company’s DNA, what use it makes with its data. This is something much harder to hide and cover as there are multiple platforms for lottery players to warn other players of not-so-honest lottery ticket carriers.
The good is The Lotter’s customer support is very responsive – they have a decent response time on all the platforms reviewed. This is a good signal for The Lotter’s good intentions. Even though far from perfect, The Lotter is working hard on solving any issue.
The Lotter does well protecting its players data and satisfaction. Upgrading to a more secure SSL certificate is something to look for (updates to follow), but definitely not a deal-breaker. The Lotter has a solid reputation and is considered trustworthy. Customer support has a quick response time, and seem to make an effort for resolving player’s issues.
The Lotter is not a licensee of any online lottery platform, this is both a blessing and a curse. They have complete development freedom – no dependencies on the service provider’s schedule, shorter time to market of new features – to answer their players’ needs. On the other side, they’re not benefiting the collective experience of all the platform’s white labels.
Also, develop once and use on multiple brands is more cost effective. With these business considerations in mind, these are the features The Lotter polished over the years:
A lottery line just as a lottery player would buy at a local kiosk. This is the starting point for all carriers, it is the basic service and product – all other services and products are based on this standard line. A player can manually pick the line’s numbers, automatically Quick Pick it, or use a pre-set favourite numbers. Each lottery has a minimum number of standard lines a player has to fill to complete a purchase and a maximum of 25 lines. If you want to buy more lines, you either have to complete another purchase or check the other products available.
A classic pool product and a great value online lottery carriers give their players. The Lotter actually buys hundreds of lottery tickets, groups them together, and sell shares to the pool. A share of a pool has a far greater odd of winning a prize, but any prize won has to be shared between shareholders. This is a compromise between odds and prize amount.
Bundles solve the compromise between better odds and prize amount by offering both in a value for money package. You buy one of three bundles – Deluxe, Premium, and Extra – and get syndicate shares and one standard line entry (auto or manually picked). Deluxe has one standard line and one pool share, Premium has one standard line and a share of two different pools, and Extra has the best winning odds with one standard line and three shares of three different pools.
The Lotter offers an unbelievable selection of 50 (!) world lotteries. This means that as a Lottery player The Lotter must certainly has a lottery to match your preference, and you can play more often as there is always a draw just about to close. This is probably the biggest selection in the online lottery industry.
Within this big selection you will be able to play the following major lotteries: US PowerBall, EuroMillions, Mega Millions, SuperStar, SuperEnalotto, EuroJackpot, Mega Sena, Vikinglotto, UK Lotto, El Gordo, Australia Saturday Lotto and Pick 6 XTRA from New Jersey.
Considering they need to have someone at a local kiosk to complete a purchase and support scanning each lottery ticket, this number of lotteries is even more impressive. The Lotter excel with a basic but solid product list and a huge variety of lotteries.
While products answer players’ immediate need to buy a lottery ticket, features form their experience and designed in the mind of creative Product Managers to enhance a session, and hopefully get them coming back. Shorten flows means players are getting what they came to The Lotter for quickly. These are the ones The Lotter has:
Autofill all incomplete lottery lines with one click of a button. Not many players take the time and manually pick more than a couple of lines – It’s redundant. The lottery ticket page has several buttons to open multiple empty lines – lottery’s minimum/ 5/ 7/ 10/ 15/ 20/ 25 – and the quick pick auto-fills all those who are clear. A player can potentially quick pick 25 lottery lines with just two clicks.
Something not many online lottery carriers offer and has great value to high tiered VIP players as can get pricey. Simplified, this features allows a player to pick more numbers than the lottery’s pick, by buying all the line combination to cover the pick. Cover all the combinations of picking one more number is affordable, but covering more could cost a five-digit amount. It’s designed to systematically cover all the options of picked numbers.
Nothing a player can’t do without, but definitely a nice to have feature that not all carriers offer. The Lotter lets it’s users to re-pick favorite numbers with one click on a button. It saved the time or picking the same numbers over and over with each purchase.
The Lotter give the option of purchasing a multiplier for lotteries that offer this at an additional cost. It is the Powerball’s Powerplay that multiplies the prize by up to 10 times, Mega Millions’ MEGAPLIER that multiply the prize by up to 5 times, and others. Most carriers take a shortcut and don’t offer this fun exciting feature, and this is to The Lotter’s benefit as it is an almost exclusive feature.
Buy in advance the same lines for future draws at a discount (to be reviewed with all promotions). If you have a favourite lottery, this is a way for you to complete a purchase for draws following the next one. It’s recommended for lottery lovers who wants to be in control of their play.
When using multi-draw a player set a number of future draws he’d like to take part in. When using subscription, there is no set number, The Lotter will keep repeating the same purchase over and over until asked otherwise. For this reason alone the feature is not recommended. Most of players complaints had to do with the subscription. Some just forget they have one or don’t fully understand it is an ongoing action. If you like playing the lottery, use multi-draw.
With a limited, but well developed, features list, The Lotter scores high on this carrier aspect. There’s everything a lottery player needs for a great experience. Systematic and Multiplier are the top features The Lotter has to offer its players – not only that other carriers don’t provide these services, but they also are easy to use, and definitely raise the bar for the industry in terms of UX.
One, uncommon, feature is missing – shopping cart. There’s only the option of completing one product purchase with each transaction. A shopping cart makes sense as the online lottery is more of an e-commerce type of service/ product and a cart would allow a mixture of products with each purchase.
Online service providers face an interesting challenge of tracking their users’ funnel between screens – mobile web and app, tablet web and app, home and office PC, home and office laptop, and TVs. An average user (if there is such a thing) could migrate between three to four screens during the day.
Each screen has it’s own functionality and time of day it’s in use – most don’t feel comfortable with completing a purchase over a smartphone, and would prefer to research for a service over a mobile device, but complete the funnel on the home PC.
Tailoring a UI to match the platform functionality is a true challenge holding a reward. It should be easy for The Lotter to shine here as it’s competitors are behind in an already backward industry. The Lotter have the benefit of accumulated data and experience gained throughout the years of being practically competitor free.
Site’s width is 1000px. The current trend is widening sites towards 1200px, but with 1000px The Lotter is doing better than most of their competitors who are at 980px. Design is clear and easy to navigate and get around. There are not visible bugs and there’s clear guidance in the form of little “hand” written comments throughout the site.
The Lotter excel in supporting mobile devices. Mobile has distinct visuals, framework, and even features that are much more focused. Many desktop elements are hidden in favor of easy navigation and straight to the point approach. They have very little competitors with this level of polished mobile experience.
The Lotter take mobile seriously, it’s clear when using the mobile view of the web site, and clearer when downloading the application. There’s an iOS app for smartphones and a dedicated one for tablets. There’s no other operator with a tablet tailored app, this is a sign of a mature business.
They know players have different needs when using different devices and look to answer these needs. There’s also an Android app available. One thing is unfortunate, links to these apps are not clearly visible on the site’s mobile view. This is a dent into a review aspect they could have easily shined.
The Lotter’s achievements on this review aspect are unmatched – a lot of thought was put into the different site views, and a lot of effort was put into developing three apps. There are some minor issues with communicating these apps to mobile device users who go to the site.
Promotions are one of the tools marketing and customer relations have to reward player for engaging with The Lotter. They are used for the acquisition of new players, retention of existing, or reactivation dormant.
By purchasing a product for a number of future draws, The Lotter reward the player with a substantial discount that varies between 15% for 5 draws and 25% for 52 draws. This is a great way to save money on lottery tickets as is it also discounting the product most recommended.
Completing a subscription purchase a player is rewarded with a free (every) 10th ticket. As the subscription is continuous, so does this offer. There’s an automatic billing and automatic reward. Subscription is not recommended as it is best to complete a purchase with expiration date, and the offer of a free 10th ticket is not attractive enough to change the recommendation.
A player who invites a friend to play lottery with The Lotter is rewarded once he completes a first purchase. The one who invited is given a bonus of $10 and the invited is given a bonus of $5. It is always nice to bring a friend who is looking to play lottery and be rewarded for it. It’s a win-win situation and no many brands offer this deal.
VIP players are segmented into five tiers – Bronze, Silver, Gold, Platinum, and Diamond – each with it’s own discount. Players gain VIP points when purchasing products, each $1 spent is worth 1 point. These are the tiers:
- Bronze – 51 – 200 points get a discount of 2.5%
- Silver – 201 – 500 points get a discount of 5%
- Gold – 501 – 2,000 points get a discount of 7.5%
- Platinum – 2,001 – 5,000 points get a discount of 12.5%
- Diamond – 5,000+ points get a discount of 20%
VIP players also enjoy a 24/7 priority lotto assistance from a personal account manager, and take part in exclusive promotions not advertised online.
Promotions are straight forward and cross industry. All operators use the same offers to attract players, just different rates. What should be an interesting review aspect is a completely generic one, and The Lotter has no excuse. As it is using it’s own platform, there really is no reason why they shouldn’t bring some news and lead the industry.
There’s usually very little use of customer support, especially in comparison to other review elements. But a lottery player needs to know there someone on the other end of a line that can assist in real-time, or as close to real-time as possible.
A customer support representative is available 24/7 for assistance in 15 different languages. This service is provided through LivePerson, a very acclaimed service. In a couple of instances, a very kind and informative service was provided over live chat. It is also available over different platforms.
There are toll-free phone numbers in seven different languages. This is most impressive as some online lottery brands don’t even publish phone numbers they can be reached on. There’s also a fax number in needed.
here’s no email address published, but a contact form for reaching customer support. Once processed, within a time frame of 24 hours, customer support reply by email. Adding a text line with the email address for customer support would have been nice, but a contact form is good enough.
There’s not much more The Lotter can do to score higher on this review aspect. They support 15 languages on a 24/7 live chat service, publish 7 toll-free customer support phone numbers for 7 languages supported, a fax number, and a contact form. High availability, on multiple channels, and multilingual.
The Lotter have been around for many years, far longer than it’s competitors. During these years it took the time to polish the products, add features, tackle the mobile platform, and most importantly, build an unparalleled customer support service. They still have a long way to go as there are features other are offering, such as a cart, but have not yet perfected.
The gap is narrowing, but still substantial. The Lotter get’s a sign of approval with ease, there are just too few that does lottery ticket carrying so well. If you’re in the market for an online lottery ticket, give The Lotter a try. Good luck!
LEGIT OR SCAM?
The Lotter is one of the pioneer platform where you can buy online tickets for the biggest lottery raffles of 20 different countries. Is online since 2002, but still when it comes to your security and safety, is perfectly reasonable to ask: is TheLotter a legit business or a scam?
Each review of an online lottery agent’s website is comprised of several review aspects. Each review aspect is weighted in when its time to give an overall score, but lottery players are different, and so are their private considerations when they need to pick the next brand of a lottery to play at.
For this reason, knowing that the overall score might not suit those who just want to know if it’s safe to play at a specific brand or not, we also try to cover the security aspect in greater details separately.
These are the review aspects we consider for the Legit Score (TM):
- Valid license and ownership
- Service (betting or ticket carrier)
- Known real-life winners
- Relevant feedback from real-life players
- A suspicious technology used on the site
Is TheLotter a Legit Lottery Ticket Provider? We Gave It a Closer Look
The Lotter is one of the world’s first online lottery ticket courier service – established back in 2002, this brand name is a synonym for loyalty and high-quality level of service.
Pay close attention to the findings of our legit aspects of this website, the results are abnormal when you compare to nearly every lottery website out there.
License and ownership
Thelotter.com is a brand owned by The Lotter Enterprises Limited, which is licensed by the government of Belize. Registration number along with proof of existence in the Belize business database can be found below:
The screenshot above was taken from the International Business Companies Registry in Belize (IBC) and proves that license wise The lotter’s operation is valid.
A close examination of the company details will show that despite the fact the company is registered in Belize, its offices are held in Malta – a common location for online companies, definitely not something that should worry a new or existing customer of the website.
Type of service
The Lotter is an independent ticket purchasing service, this means they have an operation of carriers around the globe that purchase for their users real lottery tickets for the draw they chose.
The ticket is bought under the customer’s name, that way in case of winning all of the prizes can be withdrawn only by the customer of The Lotter who ordered the ticket.
Important to mention as well, that The Lotter focuses on transparency in the way they handle existing customers. For example tickets purchased by their carriers are being scanned uploaded to the customer’s personal account page in the site – a big sign for legitimacy operation here.
As you can see in the image above (a winning ticket by the way) each ticket purchase accompanied by a scan of the ticket to the personal account of the customer.
That way every TheLotter customer can be sure his card is officially purchased and valid for the next draw.
This is an aspect TheLotter truly excells, despite the fact the operator doesn’t have any real control over the chance a customer will hit the right numbers or not – we can clearly see series of true succes stories. As we already covered extensively back in 2016, The Lotter has a worldwide recognition of crowning people from around the world as worldwide sensations:
Presented in the video above is Aura D. from Panama who used The Lotter’s services and purchased a ticket for the Florida Lotto draw on 19 July 2017. It was a complete shock when she will quickly discover she was the only winner of the $30,000,000 jackpot!
The Lotter team not only purchased the card for Aura, but took care of flight arrangements to get the Panamanian winner to Florida in order to claim the prize.
Want more? how about the 2015 sensation when an Iraqi player chose The Lotter to purchase an Oregon Megabucks ticket for him. It didn’t take much of time to realize a $6,400,000 prize is won by none other than M.M, the Iraqi lucky winner.
That story hit the American press like a storm with extensive coverage on The New York Times, AP, Daily Mail and NBC.
There are over 20 amazing winning stories presented at their site, so go ahead and feel free to dream how will your winning experience sound like
The Lotter receives an impressive score on TrustPilot, thanks to its superb support and customer service. No surprise this experienced brand gets such a positive feedback, especially due to its excellent variety of products and its unparalleled purchasing experience.
Some of the recent feedbacks posted on the site:
“Honest company. I have been playing for a while now although no major wins but definitely have had a couple of small wins. I have no issues with withdrawals or anything. I like these guys”.
“I was skeptical at first but have grown confidence in placing my bets with theLotter.com after having had frustrating transactions with other comparable online sites. (Copies of your tickets are sent to your email as final confirmation that your ticket is in play for the desired play/date.)”.
“Best online lottery site. It may seem to cost a bit more, however, their work ethics, trustworthy policies, and customer service make up to it so in my honest opinion the extra charge on the tickets is totally worth it. Thank you for your honesty and keep up the good work.”
Tech speaking the site is completely up to date with all relevant security certificates, supports a wide collection of payment methods and it is probably the only lottery ticket purchase site that has an iPhone, an iPad and an android app (more details on that can be found in our article on lottery mobile apps).
Add to that a top-notch support service through chat (not all online lottery websites offer that, most cases you get a phone number or an e-mail address) along with an independent technology to process the ticket orders and transferring them to the couriers deployed in the different countries. All of the above place The Lotter at the crème de la crème of online lottery websites.
A true lottery experience awaits for you on The Lotter website, from amazing and true winning stories to a real scanned ticket that’s emailed to you the moment it’s being purchased on the lottery kiosk – its all good. Given its astonishing aggregated score (over 80) of trust in the world’s biggest trust arena – Trustpilot, we grant a 10/10 legitimacy score.
Pros / Cons
- Over 50 games on offer
- Easy to deposit an withdraw your funds
- Ability to join syndicates
- Not clear on fees and charges