Lotto Agent are in the online lottery market since 2012 and it’s one of the most solid and reliable operator you can find among so many online lottery websites. The backbone of the tickets purchase mechanism is completely independent and not relying on a lottery white label you can easily spot – this ensures Lotto Agent careful attention to details. Add to that a Buy One Get One ticket offer and a top notch customer support (online chat included) – you simply can’t go wrong with this operator.
There are many review elements that can be taken to consideration when analyzing Lotto Agent or any other online lottery website, not all are included, but those with biggest value and weight to making a choice of weather to complete a purchase with the operator or not. These are the ones Lotto Agent will be reviewed by:
This review aspect is of the highest importance, and should be a deal breaker for any potential online lottery player. It measures the relevancy of tools and services Lotto Agent makes use of in order to keep all data transactions between the player’s computer or mobile device and it’s servers. Failure to pass this test makes all other review aspects irrelevant. It is a sign of trustworthiness and good intent.
Lotto Agent is not a licensee of any online lottery platform, this is both a blessing and a curse. They have complete development freedom – no dependencies on the service provider’s schedule, shorter time to market of new features – to answer their players’ needs. On the other side, they’re not benefiting the collective experience of all the platform’s white labels. Also, develop once and use on multiple brands is more cost effective. With these business considerations in mind, these are the features Lotto Agent polished over the last years:
Lotto Agent offers a respected selection of 20 world lotteries. This means that as a Lottery player Lotto Agent must certainly has a lottery to match your preference, and you can play more often as there is always a draw just about to close. Lotto Agent excel with basic but solid product list and a rather large variety of lotteries.
While products answer players’ immediate need to buy a lottery ticket, features form their experience and designed in the mind of creative Product Managers to enhance a session, and hopefully gets them coming back. Shorten flows means players are getting what they came to Lotto Agent for quickly. These are the ones Lotto Agent has:
With a limited, but well developed, features list, Lotto Agent scores high on this operator aspect. There’s everything a lottery player needs for a great experience. However it would be more suitable for Lotto Agent to offer new ways for acquiring the lotto tickets such as Syndicates and Systematic (Combo packs for more heavy players will be also gratefully accepted).
Online service providers face an interesting challenge of tracking their users’ funnel between screens – mobile web and app, tablet web and app, home and office PC, home and office laptop, and TVs. An average user (if there is such a thing) could migrate between three to four screens during the day. Each screen has it’s own functionality and time of day it’s in use – most don’t feel comfortable with completing a purchase over a smart phone, and would prefer to research for a service over a mobile device, but complete the funnel on the home PC. Tailoring a UI to match the platform functionality is a true challenge holding a reward. It should be easy for Lotto Agent to shine here as it’s competitors are behind in an already backward industry. Lotto Agent have the benefit of accumulated data and experience gained throughout the years of being practically competitor free.
Promotions are one of the tools marketing and customer relations have to reward player for engaging with Lotto Agent. They are used for acquisition of new players, retention of existing, or reactivation dormant.
Promotions are straight forward and cross industry. All operators use the same offers to attract players, just different rates. What should be an interesting review aspect is a completely generic one, and Lotto Agent has no excuse. As it is using it’s own platform, there really is no reason why they shouldn’t bring some news and be among industry leaders.
There’s usually very little use of customer support, especially in comparison to other review elements. But a lottery player need to know there someone on the other end of a line that can assist in real time, or as close to real time as possible.
Lotto Agent have been around since 2012, which gives them a good vote of confidence. During these years it took the time to polish the products, add features, tackle the mobile platform, and most importantly, build a reliable customer support service. They still have a long way to go as there are features other are offering, such as syndicates, systematic and combo packages, but have not yet perfected. The gap is narrowing, but still substantial. Lotto Agent get’s a sign of approval with ease, there are just too few that does lottery ticket carrying so well. If you’re in the market for an online lottery ticket, give Lotto Agent a try. Good luck!