The Lottery Office Review

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The Lottery Office

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Agent Info
  • Site lotteryoffice.com
  • Established 2003 (2018 online)
  • License Northern Territory Government
  • Ticket Price ~ $7.00
  • Mobile app Yes
Pros
  • Over two decades of industry experience
  • Government-issued licence
  • Syndicates, Favourites, and other features
  • AUD-based transactions
  • Good payment method selection
  • Reasonable fees
Cons
  • No bonuses, promotions, or The Lottery Office promo code
  • Smaller lottery selection
  • Limited global reach

Leading the way in Australia’s online lottery scene, The Lottery Office is one of the largest agents in the region. With a government-backed platform, fun game selection, and fair service fees, it’s a solid pick for any Aussie or Kiwi.

Moreover, any comprehensive The Lottery Office review will tell you that its player-first approach to fees and payouts is its greatest asset.

Learn all you need to know about this famous agent, its offerings, and features, and become one of many The Lottery Office winners hassle-free.

Key features:

🎯 Player-centric The Lottery Office app and website.

🎯 Top-of-the-line security and expert support.

🎯 Reasonable service fee structure.

Is The Lottery Office Legit?

The question “Is The Lottery Office legit?” has a simple answer — yes. The agent has held the title of the leading lottery provider in Australia and New Zealand since 2003. 

Such a long track record speaks volumes about its parent company’s management and the Northern Territory Government’s supervision. Even so, this platform has also gained users’ trust thanks to its:

  • Watertight security built on sophisticated encryption technology
  • Stringent privacy policy
  • Regular safety and fairness audits
  • Comprehensive FAQ section
  • Multiple support communication channels
OwnerGlobal Players Network Pty Ltd
Founded2003 (2018 online)
LicenseNorthern Territory Government
AddressWinnellie, Northern Territory, Australia
Banking MethodsVisa, Mastercard, Bpay, PayPal, PayID, Bank Transfer, paysafecard, and Pay In-Store

Where Is The Lottery Office Popular?

Being a Northern Territory government-licensed service with AUD-based transactions, The Lottery Office is a favourite among Australian and New Zealand players. Yet, it’s not limited to these regions. It’s also available to lottery enthusiasts from the following locations:

  • India
  • South Africa
  • Philippines
  • Canada
  • United States of America (USA)

Note: There’s no The Lottery Office India independent site targeting Indian players. However, they have full access to all the lotteries and features available through the official website and app.

Customer Feedback and Reviews

Nothing beats user feedback when it comes to judging a lottery agent’s credibility. So, here’s what past and current players say about The Lottery Office on popular platforms like Trustpilot, Quora, and Reddit.

Trustpilot The Lottery Office Feedback

Despite its long-standing experience, we’ve found only one review of The Lottery Office on Trustpilot. It’s not a glowing one, reflecting the user’s payment issues and bad luck. That said, it doesn’t criticise any other part of the service and still wraps up with a solid rating. Average rating: 3.4

Quora The Lottery Office Feedback

Most of the Quora discussions on The Lottery Office deal with this agent’s legitimacy. Opinions seem to be divided — some players claim they trust its pristine track record, while others describe their dealings with delayed payments and unresponsive customer support. 

Reddit The Lottery Office Insights

Surprisingly, we’ve come across no “Is The Lottery office Legit Reddit?” queries during our deep internet dive. Still, a thread that covers the functionality of international lotteries, with a brief mention of this agent, caught our attention. It highlighted The Lottery Office’s valid licence and fair operations.

How to Use The Lottery Office

You’ll find using The Lottery Office simple, whatever your experience with online lottery agents. Here’s all you need to do:

  1. Register with the agent: Select the Sign-Up button in the top right corner of the screen and fill in the empty boxes. Make sure the data you provide matches your valid government-issued ID, as you’ll need to verify it later. Agree with the privacy policy and terms and conditions and submit your account request.
The Lottery Office - Sign Up
  1. Log in: Use your email or phone to log in to your account. Send a copy of your passport, driver’s licence, or ID for verification through this link before making your first deposit, as the lottery only allows 14 days to finish the process afterwards.
The Lottery Office - Log in
  1. Make a deposit: Open the Add Fund section, pick a payment method you want to use, and decide on the amount you wish to transfer. Make sure this sum covers all your planned ticket expenses but doesn’t surpass the lottery’s $3,000 maximum deposit limit. Open the Lotteries tab to choose your game.
The Lottery Office - Make a deposit & Choose game
  1. Pick your numbers: Select the Pay Now button and open the Choose Numbers tab. Click or tap the digits you want to bet on, decide whether you’d like to add a supplementary game and select the number of draws.
The Lottery Office - Pick numbers
  1. Purchase the ticket: Review your choices and the ticket price and select the Add to Cart button. Enter your Cart to complete the purchase and keep up with The Lottery Office lottery results. Good luck!

The Lottery Office — Best Features

The Lottery Office amps up the excitement with features like syndicates, multi-draws, favourites, and lotto systems, all accessible on desktop and mobile.

  • The Lottery Office app: The Lottery Office’s native Android and iOS apps offer easy lottery access to those who like to play on the go. They are available in Google Play and Apple Store (respectively), are free to download and easy to use. 
  • The Lottery Office syndicates: This feature helps players increase their chances of winning by letting them join an unlimited number of syndicates. It purchases large numbers of tickets on their behalf and rewards them based on the share they’ve invested.
  • The Lottery Office lotto systems: This option also boosts players’ winning odds by allowing them to bet on more numbers compared to standard lotteries. The feature works by combining the extra numbers they choose with the base ones, creating more potential winning combinations.
  • The Lottery Office multi-draws and favourites: For added convenience, The Lotto Office has a section where players can purchase tickets for up to 20 draws in advance or choose Favourite numbers. It’s a handy option for regular players who don’t want to miss their chances.

How Much Does The Lottery Office Charge?

Like many other lottery agents online, The Lottery Office charges GST, charity, and admin fees. This results in ticket prices being about 130% to 140% higher than the originals. You can see some examples in the table below.

LotteryOriginal ticket pricePricing per game at the Lottery Office
Mega MillionsUS $2 (around $3.11)$7 for a regular ticket
PowerballUS $2 (around $3.11)$7 for a regular ticket
EuroJackpot€2 (around $3.29)$7.5  for a regular ticket
EuroMillions€2.50 (around $4.12)$9.50 for a regular ticket
SuperEnalotto (Italy)€1 (around $1.65)$4.75 for a regular ticket

If you’re not new to the industry, you’ll know these fees are lower than those of popular competitors. For comparison, agents like LottoSmile bump up their ticket prices by 500%, and that’s without adding commission or taxes.

With The Lottery Office, these amounts are also the only extras you’ll have to pay. There are no fees or commissions on your winnings, and you won’t have to worry about any prize taxes from the Australian government.

Lottery Selection at The Lottery Office

While the selection of international lotteries at The Lottery Office isn’t the largest, it does include the most popular games.

LotteryJackpot sizeDraw frequency
Mega Millions$898 MillionTwice a week — Wednesdays and Saturdays AEST
Powerball$403 MillionThree times a week — Tuesdays, Thursdays, and Sundays AEST
EuroMillions$64 MillionTwice a week — Wednesdays and Saturdays AEST
EuroJackpot$197 MillionTwice a week — Wednesdays and Saturdays AEST
SuperEnalotto$67 MillionFour times a week —
Wednesday, Friday, Saturday, and Sunday

Note: The lotteries available through The Lottery Office might have different names because the platform operates proprietary versions approved by the government. However, these versions mirror the drawings and results of the original international lotteries.

The Lottery Office — Deposits and Withdrawals

The Lottery Office covers all the bases when it comes to payment methods. Players can use popular credit/debit cards, prepaid cards, e-wallets, and mobile payment services. There’s even an option to top up accounts at physical retailers via a QR code.

All payment methods offer smooth, hassle-free transactions free of additional fees beyond your provider’s standard charges. Deposits are instant, while withdrawals are processed within a few business days.

If you win a prize under $10,000, The Lottery Office will transfer it to your account balance within two days. Jackpot payouts may take a little longer, but you won’t have to travel overseas to collect them. The Lottery Office coordinates directly with the international lottery to ensure you receive your full prize.

All you have to do is pick your game and numbers and keep up with The Lottery Office lottery results.

Payment methodUseWithdrawal fees
Visa/MasterCardDepositsNone
BpayDepositsNone
PayID/BankTransferDeposits and withdrawalsNone
PayPalDeposits and withdrawalsNone
Pay In-StoreDepositsNone
PaysafecardDepositsNone

The Lottery Office Customer Support

The Lottery Office caters to new and regular users by offering an exhaustive FAQ section and several customer support communication channels.

  • Live chat: On-site, Monday–Friday, 9 AM to 5 PM AEST
  • Email: At [email protected], Monday–Friday, 9 AM to 5 PM AEST
  • Phone: At (07) 2111 8242, Monday–Friday, 9 AM to 5 PM AEST

Summary & Recommendation

The Lottery Office is a solid choice for Australian and New Zealand players, offering a secure platform with fair fees. While its lottery selection isn’t the largest, it covers all famous games, with fun features like syndicates, combos, and multi-draws. Plus, it works with various reliable payment methods and offers a comprehensive FAQ and multi-channel support for a smooth and enjoyable gaming experience.

FAQ

  • Is The Lottery Office legit?
  • What lotteries are available at The Lottery Office?
  • Has anyone won the lottery through The Lottery Office?